Privacy Notice

Coretemp Refrigeration Limited customer privacy notice

This notice explains how we collect, use, store and share personal information.

Coretemp Contact details:

Post

Coretemp Refrigeration Ltd, Unit 17,

St Margarets Way,

Stukeley Meadows Industrial Estate,

Huntingdon,

Cambridgeshire,

PE29 6EB,

Telephone

01480 584321 or 03300438321

Email

admin@coretemp.co.uk

info@coretemp.co.uk

What information we collect, use, and why

We collect personal information depending on how you interact with us, including:

  • Identity and contact details, such as names, addresses, telephone numbers and email addresses
  • Customer and account information, including purchase history, account records, guarantees and payment details
  • Service, marketing and enquiry information, such as correspondence, location data, service history and complaint details
  • Legal, recruitment and compliance information where needed, including right to work, identification, DBS or similar checks, and health and safety information
  • Special category data only where necessary and with additional protections in place

Lawful bases and data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. Depending on the purpose, we may rely on consent, contract, legal obligation, legitimate interests, vital interests or public task.

You have rights over your personal information, including the right to request access, correction, deletion, restriction, objection, data portability and, where applicable, withdrawal of consent. To exercise these rights, please contact us using the details above.

Where we get personal information from

  • Directly from you
  • Schools, colleges, universities or other education organisations
  • Councils and other public sector organisations
  • Credit reference agencies
  • Suppliers and service providers

How long we keep information

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who we share information with

  • Organisations we need to share information with for safeguarding reasons
  • Relevant regulatory authorities
  • External auditors or inspectors
  • Warranty and guarantee providers
  • Professional consultants
  • Organisations we’re legally obliged to share personal information with
  • Emergency services
  • Suppliers and service providers

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Document generated 18.05.2026